We want you to be satisfied with your purchase. If you are not, you may return any item within 30 days from the date of receipt for a full refund. This return window applies to all products, regardless of reason. You do not need to provide a reason for the return.
Return Conditions
To be eligible, items must be unused, in original condition, and with original packaging. This means all accessories, manuals, and inserts must be included. If an item is returned in a condition that shows signs of use or damage, we may deny the refund or issue a partial refund.
How to Start a Return
Email info@elysiumhealthdeals.my with your order number and the items you wish to return. Our team will respond within 1-2 business days with a prepaid return shipping label and instructions. You may also call +1 502-650-5726 during service hours.
Return Shipping
Return shipping is free. We provide a prepaid label. There is no restocking fee and no secondary restocking charge of any kind.
Return Address
Send returns to:
Elysiumhealthdeals
10006 Merioneth Dr
Louisville, KY 40299
United States
Refunds
Once we receive your return, we inspect it and process your refund within 1-2 business days. The refund is issued to your original payment method. After we process the refund, it typically takes 7-10 business days for the funds to appear on your statement, depending on your bank or card issuer. We do not charge any fees for processing returns or refunds.
Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us within 7 days of delivery. We will arrange a replacement or a full refund, and we will cover any return shipping costs. Please include photos of the item and packaging if possible.
Contact
For return or refund questions, email info@elysiumhealthdeals.my or call +1 502-650-5726, Monday – Friday, 9:00 AM – 6:00 PM Eastern Time.